1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address
• Payment information (processed securely by our payment providers)
• Order details and requirements
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send important service updates
• Improve our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

• Writers assigned to your order (limited to necessary details)
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and regular security audits.

5. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are kept for 3 years for quality assurance purposes.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website.

10. Contact Us

For privacy-related inquiries, please contact us at privacy@anavasis.gr.